How it works & pricing

Vet Bill In. Money Back Out.

One flat monthly membership. Any licensed vet. Snap the receipt and get up to 75% back — no deductibles, no waiting on approvals.

The process What's covered Calculator Plans & pricing
The process

Four Steps. Zero Paperwork Piles.

01

Join in Minutes

Pick a plan, add your pet's name, age, and breed. No medical exam, no vet records required to sign up.

About 3 minutes Cancel anytime
02

Visit Any Vet

Go to the vet you already trust — your regular clinic, urgent care, or a 24-hour emergency hospital. No networks, no referrals.

Any licensed vet
03

Snap the Receipt

Pay your vet as usual, then upload a photo of the itemized receipt in the Hey Hiro portal. That's the whole claim.

One photo Submit within 90 days
04

Get Paid Back

We review it fast and send up to 75% of the eligible amount straight to your bank account. No deductible to meet first.

Direct deposit $0 deductible

What's Covered. What's Not.

Covered

Emergency visits — ER, after-hours, and urgent care
Surgery & hospitalization — including overnight stays
Accidents & injuries — swallowed objects, cuts, fractures
Diagnostics — X-rays, bloodwork, ultrasounds
Sudden illness — infections, vomiting, allergic reactions

Not Covered

Grooming & boarding
Food, treats & supplements
Elective & cosmetic procedures
Breeding & pregnancy care

Routine wellness visits and vaccines are covered on Basic Safety Net up to its per-event cap.

What Would You Get Back?

Slide to a vet bill amount, then pick a plan.

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Back in your account
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Plans & pricing

Pick Your Safety Net

Basic Safety Net

Essential preventive care & minor accident protection

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ReimbursementUp to 50%
Per-event cap$500
Annual max$2,000
Pets1

Budget-conscious owners; minor accident & urgent care safety net.

Choose Basic
Most popular

Emergency Care

Comprehensive safety net for unexpected visits & surgeries

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ReimbursementUp to 75%
Per-event cap$1,000
Annual max$5,000
Pets1

Single-pet households seeking robust emergency & surgical backup.

Protect my pet ↗

Multi-Pet Family

Robust emergency coverage for 2+ pets

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ReimbursementUp to 75%
Per-event cap$2,500
Annual max$8,000 shared
Pets2–4

Multi-pet homes (2–4 pets) needing pooled emergency coverage.

Choose Multi-Pet

Compare Every Detail

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Side by side

Hey Hiro vs. Traditional Pet Insurance

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Billing & Claims, Answered.

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Covered Before Your Coffee Cools

Sign up in about three minutes. Cancel anytime.

Choose my plan ↗